High Resource
Policy
Any site that is deemed as impairing the performance of our servers either
by high disk utilization, high bandwidth usage, or high CPU usage will be
entered into our "High Resource Customer" program. High Resource
sites are sites that use an excessive amount of system resources such as
bandwidth, Storage or CPU utilization. It is at ENDS's
sole discretion to decide which sites are "High Resource" sites.
Sites who have been deemed as a "High Resource" site will be
subject to the following:
- Verbal and/or email warning.
- Deactivation of account if action is not taken in ample amount of time.
- Bandwidth charges of $10/GB over the set amount allowed per account.
CGI Scripts
Each account comes with its own cgi-bin. You are free to use any CGI
scripts you wish, however we reserve the right to disable any CGI script
that effects normal server operation.
Chat Rooms
We do not allow clients to install their own chat rooms. These tend to be
large system hogs and we cannot allow it as an account option. We do
provide a choice of Java chat rooms for a small extra charge that will
more than fill your needs and run without hindering the performance of the
machine for others. You are limited to one chat room on your domain.
Background
Running Programs
Currently we do not allow programs to run continually in the background.
These are considered on a one to one basis and an extra charge will be
incurred based on system resources used and operational maintenance
needed.
IRC
We currently do not allow IRC or IRC bots to be operated on our servers.
Commercial
Advertising - Email
Our servers may not be the source, intermediary, or destination address
involved in the transmission of Spam, flames, or mail bombs. Your domain
may not be referenced as originator, intermediary, or reply-to address in
any of the above. We consider Spam any mass unsolicited message in the
mediums of Newsgroups and Email. If you are found to have spammed, then we
will immediately, without warning, disable your domain. We reserve the
right to remove any mailing scripts found on the server that may or may
cause harm or spam related abuse without notice to you.
As such, any violation will result in immediate deactivation of services
without refund. In addition, we will impose a $500 penalty for each
spam policy violation. We reserve the right to refuse or cancel service to
known spammers. Lastly, we reserve the right to determine what
violates this policy.
Server Abuse
Attempting to access the shell or any web site without explicit authorization
from the system operator or owner of the site is strictly
prohibited. Any attempts to undermine or cause harm to a server will
result in immediate deactivation of services without refund as well as
possible criminal charges being brought forward.
Refusal of
Service
We reserve the right to refuse or cancel service at our sole discretion.
Payment
Policies
All accounts are set up within 2 business day upon receipt of
full payment. Payment is due 30 days prior to the end of each anniversary
period following the date the account was established. The customer is
responsible for all money owed on the account from the time it was
established to the time it is terminated. Requests
for terminations must be submitted to ENDS
via e-mail and in writing by US mail at least 7 days prior to termination date.
Check
or money order orders will be set up within 2 business days upon receipt of
payment. E-Mail notification will be sent if payment is not received by due
date. Checks returned unpaid (NSF) will be billed a $35.00 service charge.
Past due accounts that are not brought current within 2 days of the e-mail
notice are subject to suspension and possible account termination.
All
payments must be in U.S. currency. For a currency conversion chart please
go here.
Cancellation
ENDS reserves the right to cancel service at any
time. All fees paid in advance of cancellation will be pro-rated and paid
by ENDS if and only if ENDS
institutes its right of cancellation. If cancellation is caused by
customers violation of these policies, then no refund will be disbursed.
Customers
can cancel service any time by giving us advance notice and will be
refunded any amount exceeding the pre-payment of the current month. Due to
security concerns, all account cancellations must be done via e-mail
followed by writing via Certified US mail with a valid signature of the primary contact of the
account, account name, reason for cancellation, and last 4 digits of
credit card on file. If payment was made by check or bank transfer, the
zip/postal code of the primary contact must also be included. Refunds will
be made by electronic payment thru PayPal within 30 days of receipt of cancellation or
credit card return. The account will be closed within 24 hours after
verification & authentication of the closure request.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold ENDS
harmless from any and all demands, liabilities, losses, costs and claims,
including reasonable attorney's fees asserted against ENDS,
its agents, its customers, officers and employees, that may arise or
result from any service provided or performed or agreed to be performed or
any product sold by customer, it's agents, employees or assigns. Customer
agrees to defend, indemnify and hold harmless ENDS
against liabilities arising out of; (1) any injury to person or property
caused by any products sold or otherwise distributed in connection with ENDS
server; (2) any material supplied by customer infringing or allegedly
infringing on the proprietary rights of a third party and (3) copyright
infringement.
Disclaimer
ENDS will not be responsible for any damages your business
may suffer. ENDS makes no
warranties of any kind, expressed or implied for services we provide. ENDS
disclaims any warranty or merchantability or fitness for particular
purpose. This includes loss of data resulting from acts of war, fire,
earthquakes, terrorism, acts of god, floods, vandalism, network outages,
viruses, hacking, mechanical failure, loss of power, and loss of data due
to uncontrolled reasons, delays, non-deliveries,
wrong delivery, and any and all service interruptions caused by ENDS
and its employees. ENDS
reserves the right to revise its policies at any time without prior
notification.
If
any of the conditions in this Terms of Service is violated or failed to be
followed it will result in grounds for immediate account deactivation
without refund.