Terms & conditions for the purchase of our products & services

All product orders and request for services placed with ENDS, LLC (phone, fax, mail, & e-mail) constitutes the acknowledgement and acceptance of all conditions listed below in addition to all other conditions posted in this website. All products shall remain the property of ENDS, LLC until paid for in full. All prices, materials, design, specifications and services are subject to change without notice. The conditions for payment does not apply to signed contracts based on progressive invoicing.

In this document ‘Seller’ is defined as the firm of Enterprise Network Design & Solutions, LLC. (ENDS, LLC.) of Silver Spring MD 20906 and ‘Buyer’ is defined as an individual or entity seeking to purchase or have purchased products and/or consultation services from Enterprise Network Design & Solutions, LLC.

Buyer is not required to prepay a partial or full deposit on any Purchase Orders unless Buyer defaults on its obligations to Seller. This is a Privilege the Buyer has for doing business with ENDS, LLC and is not necessarily a reflection of our industry. Seller can also provide Buyer, through its retail & credit partners, a line of credit for the purposes of purchasing services and/or products from Seller. (Buyer’s ability to establish credit is the sole responsibility of Buyer based upon standard credit approval methods and Buyer’s credit worthiness.)

If Buyer does not acquire a line of credit for the purposes of acquiring services and/or products from Seller and if Buyer does not make arrangements accompanied by a deposit prior to the delivery of products and services, then, any and all invoices for products delivered and/or services rendered are due instantly upon the presentation of said invoice or invoices.

Buyer may pre-arrange a specific grace period by depositing a mutually agreed upon amount prior to delivery of products and/or services.

In the event Buyer is not able to provide payment within 48 hours of receipt of invoice, Seller may declare all sums to be due & owing immediately and take the following actions.

1.    Seller may enter Buyer's premises where the Products may be found and take possession and remove the Products without liability or suit and other actions at law or equity. All rights that Buyer may have in the Products as removed shall terminate absolutely all to the extent permitted by law. Buyer waives notice of hearing with respect to such retaking. Seller may sell or otherwise dispose of the Products removed and shall give Buyer credit for all sums received by Seller, less expenses incurred by Seller in the sale or disposition thereof.

2.    Seller shall be entitled to recover all damages occasioned by the default. This includes but is not limited to any consulting services provided by Seller, delivery fees, taxes and any other expenses incurred by Seller.

3.    Buyer shall also be liable for all expenses incurred by Seller in enforcing remedies, including reasonable attorney's Fees and expenses of at least twenty-five percent (25%) of the total unpaid amount owing to Seller and interest on amounts due Seller' from the date of default until paid at two percent (2%) per month. but only to the extent permitted by law.

4.    If The foregoing (2) and (3) are agreed measures of damages, not to be deemed forfeiture or penalty.

5.    All remedies are cumulative and are in addition to other remedies provided by law and may be exercised concurrently or separately. No exercise of a remedy shall be an election of remedy or preclude exercise of other remedies. No failure of Seller to exercise and no delay in exercising its rights hereunder shall operate as a waiver or modification of the terms of this Agreement  If this Agreement is deemed a security agreement, Seller's recovery shall not exceed the maximum permitted by law. 

6.    If Buyer defaults on any of the Terms & Condition of this Agreement, Buyer shall be required to pay the full amount of any future Purchase Orders prior to the delivery of any products or services.

As always Enterprise Network Design & Solutions offers:

	7-day price guarantee (within 25 miles of our service area)
	30-day warranty and tech support on all labor
	1 year parts & labor on all PCs
	3 year warranty on all Genuine Intel CPUs
	Lifetime warranty on all of our Class A RAM
	Only the highest quality components in all of our systems

However, all sales are FINAL. Returns for exchange due to defects will be allowed only within 7 calendar days from the date of receipt. All authorized return merchandise must be undamaged and in its original saleable packaging. No returns or exchanges will be allowed that shows signs of having been installed, modified, scratched, defaced or misused contrary to product intent. RETURN AUTHORIZATION NUMBER must be issued before any returns can be made. We will not accept any returns without this number. Please call ENDS for further assistance. The Return Authorization Number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. An exchange will not be considered until all relevant items, hardware, and accessories have been returned to Seller. Original shipping, handling & delivery charges are not refundable. All custom entry fees and duty associated with any return or exchanges will be charged to the Buyer. A photo copy of your original invoice showing the invoice number and date  must accompany your return along with a written explanation and a contact telephone number where we will be able to reach you. It is the responsibility of the Buyer to verify the correctness of product model numbers and applications before ordering.

WARRANTY: All warranty will be instantly voided if the defect was caused by Buyer's abuse, negligence, or mishandling. All merchandise sold by Seller is subject only to manufacturer's warranty and conditions, if any, and is subject to submission to the manufacturer for inspection and approval for repair or replacement of merchandise. Buyer, however, will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims. It is the Buyer's responsibility to retain any and all invoices for their records and warranty claims.

It is the understanding of ENDS, LLC. that the Buyer has  read, understood, and agreed to these terms and conditions in its entirety, prior to  placing an order for products and/or services from ENDS, LLC.